Last updated: 20 June 2026 · GDPR & Privacy Notice
Privacy Policy
Symetra Media respects your privacy on www.symetramedia.com and in our digital marketing services. This policy explains what we collect, why, who we share with, how long we keep data, and your rights under KVKK and GDPR.
Symetra Media is a service brand, not a registered company. The site is operated by a natural person data controller under this brand.
1. Definitions
- Personal data: Information relating to an identified or identifiable person
- Processing: Any operation on personal data (collection, storage, use, deletion, etc.)
- Cookies: Small files stored on your device when you visit the Site
- Services: Social media management, Meta Ads, Reels/video production, AI editing, consulting
2. Scope
Applies to website visitors, contact form users, WhatsApp/phone/email contacts, and clients using our services. Third-party platforms (Instagram, Google, WhatsApp, etc.) have their own privacy policies when you use their apps directly.
3. Contact
| Brand | Symetra Media |
|---|---|
| Address | Ankara, Çankaya · Home Office |
| kurumsal.symetramedia@gmail.com | |
| Phone | 0546 549 68 06 |
4. Data We Collect
- Name, phone, email, messages from forms and chats
- Business name, sector, service preferences
- IP address and server logs (security)
- Browser type and language (basic compatibility)
- Cookie preference storage
- Photos/videos under production contracts (with consent)
We do not collect payment card numbers on the Site.
5. Contact Form
Data is sent over HTTPS to our server and notified to kurumsal.symetramedia@gmail.com. By submitting you accept our Privacy Notice.
6. Cookies
We use essential cookies for site operation and, where required, to remember your cookie preference. You can manage cookies in your browser. See our cookie banner on first visit.
7. Sharing
We share data only with processors needed to run the service (hosting, email), professional advisers, and authorities when legally required. We do not sell personal data.
8. Retention
As described in our Privacy Notice: quotes ~2 years, contracts/invoices 5+ years, logs ~90 days.
9. Security
HTTPS, secure hosting, limited access, and confidentiality commitments with partners.
10. Your Rights
Access, rectification, erasure, restriction, objection, and complaint rights under KVKK and GDPR. Contact: kurumsal.symetramedia@gmail.com.
11. AI & Production
Raw footage and AI-assisted edits are processed only to deliver contracted services. See AI Reels production.
12. Third-Party Links
External sites have their own policies. We are not responsible for third-party practices.
13. Children
Services are aimed at businesses. We do not knowingly collect data from children under 16.
14. Changes
Current version: https://www.symetramedia.com/en/privacy-policy. Continued use after updates means acceptance.
15. Contact
- Email: kurumsal.symetramedia@gmail.com
- Phone: 0546 549 68 06
- Form: Contact page
Symetra Media is a service brand. This policy is for general information; seek professional advice for specific situations.